Arrival Telecom •
770 E Main #105 •
Lehi, UT 84094 •
Salt Lake: (801) 990-3990 •
Provo: (801) 717-2277 •
fax: (801) 990-3977
The fastest way to get help is to send an email to firstname.lastname@example.org and a ticket will be opened automatically.
use this menu to troubleshoot residential and business phone service issues
choose the part of the service that is not functioning
first power cycle the phone adapter by unplugging it and plugging it back in. All the lights on the adapter should go out during this process.
the phone may have been inadvertently put in do not disturb mode. when you hear dialtone, dial 7000# and hangup. then, when you have dialtone again, dial *79.
instructions for using voicemail and other phone features.
to check your voicemail from your phone dial *97 or 9700 and follow the prompts. the default password is 1234 and we recommend changing this when you first login.